Volume 29
Business Psychology
This volume answers: "Why do people, including the owner, actually behave the way they do?"
Chapters
1. Why Founders Refuse to Delegate
2. Why Employees Steal
3. Why Businesses Fail After Rapid Growth
4. Compounding, Delayed Gratification, and Thinking in Decades
5. Why Customers Complain
6. Why Founders Confuse Revenue with Profit
7. Why Systems Beat Talent, and Documentation Beats Memory
8. Decision Fatigue and Opportunity Cost
9. Busy vs. Productive
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